PICNIC-Podcast by Ipswitch

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Top 3 challenges of managing a small IT Team



In Today’s PICNIC episode, we will welcome Rachel Simone, Ipswitch’s Vice President of Enterprise Applications and Technology.

Rachel joined Ipswitch in February 2015 and has more than 25 years of experience in managing IT teams. She leads the company's IT team and infrastructure, focused on simplifying and automating business operations to facilitate long-term competitiveness and revenue growth, building a high-performing team to create "best in class" IT systems, designing unified CRM instances and tools, and aligning major IT projects with the company business growth strategy.

Prior to Ipswitch, Rachel held VP roles at Housing Partnership Networks, Dassault System Solidworks Corporation and Management Positions at Myteam Inc., MRO software, State Street Bank & Trust and Thomas Cook Travel. Rachel has built herself a strong reputation for defining and executing enterprise technology strategies and solutions that enable business goals, reduce costs, improve efficiency, enable organization goals and optimize technology investment.

At the occasion of today’s episode, Rachel will use her extended experience to share her management tips and tricks on:

  • how to manage a small IT Team
  • how to keep up with a lean IT team
  • how to optimize the team efficiency
  • how to keep your team happy and up to speed with new tools
  • how to face/deal with new tools, consolidation, CRM update
  • how to get things done?

We will also be able to hear about what Rachel has learnt since her first job, what is the most unbelievable situation she has ever faced in her career or what is the worst case/worst story she had.